This programme is designed to teach participants on how to develop and effectively implement a good performance management system. Emphasis is laid on the performance management cycle which involves goal setting and revising targets, managing and coaching, development planning, rewarding and recognizing. Participants will learn how to manage and improve performance for both the organisation and for employees to deliver value.

Duration: 2 days

Proposed dates: Mar 28-29, Nov 7-8


  • The Performance Management Cycle
  • Planning Performance
  • Setting Goals and Standards
  • Monitoring Performance
  • Giving Effective Feedback
  • Appraising Performance
  • Employee Development
  • Analysing Performance Problems
  • Strategies for Managing Performance Issues

Mode of delivery:

  • Facilitator-led discussion
  • Individual and Group exercise
  • Case Studies
  • Role Plays
  • Videos and games
  • Group Discussions

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