175,000.00

High-quality business communication (writing, reading, listening, speaking/presentations) is essential to productive work relationships in high-performing teams, organizations and businesses. It is a common characteristic of successful business professionals. Communication is an avenue for conducting all of business: communicating strategic direction, business plans, team goals and task, customer feedback and complaints, and the output of almost all organizational processes.

As a follow up to the Basic Business Communication Skills, The Advanced Business Communications Skills focuses on the practical application and creative use of modern tools. It highlights the importance of succinct verbal and non-verbal expressions in business environments.

Duration:  5 days

Proposed dates: Feb 11-15, Apr 8-12, Jun 10-14, Aug 12-16, Oct 7-11

Content:

  • Introduction To Business Communication
  • Face To Face Business Communication
  • Telephone Communication
  • Effective Public Speaking & Business Presentation
  • Writing For The ‘World Of Work’
  • Communication As a tool
  • Modern Business Communication Tools

 

Mode of delivery:

  • Facilitator-led discussion
  • Individual and Group exercise
  • Case Studies
  • Role Plays
  • Videos and games
  • Group Discussions

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