Open Seminar Training

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Open Seminar Training

Choose to Make A Difference Seminar
(Individual and corporate excellence seminar) – 3 days

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

Objectives

• Improve personal usefulness / selflessness
• Develop people sensitivity / teamwork
• Enhance commitment to service

Unleash! Your Amazing Potentials3 days

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

Objectives

• Synchronise personal goals and vision with that of their organisations.
• Tackle the daily challenges of teamwork while building long term professional relationships
• Discover their authentic self, through self-examination in enhancing effective leadership.

Developing Management Skills
(Training For First Line Managers) – (DMS) –
5 days

This highly practical, participative and thought provoking programme offers participants an opportunity to sharpen their knowledge, skills and understand the essentials for personal and business management success through ways of inspiring, managing, developing and assessing the workforce. It is aimed at helping lower and middle level managers and those who are likely to be in such positions in the near future, sharpen their leadership and organizational management skills.

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

The Winning Attitude
(Motivating The Workforce) – 2 days

Target Audience:

All staff

Objectives; At the end of the programme, participants will:

• Identify personal strengths and weaknesses and areas of personal change
• Know the steps to take to improve and sustain their attitude to work
• Be able to work better in teams to increase productivity
• Identify specific initiatives for more effective team leadership

Leadership That Gets Results
(using the leadership pill and gong ho! by Ken Blanchard) – 2 days

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

Objectives; At the end of the programme, participants will learn how to:

• To have a result based perspective in meeting the demands of today’s challenges
• To uncover their unique narrative and inspire collaborative action across the business
• To enhance productivity within teams and enhanced commitment to organisational imperatives

HR for Non HR

Target Audience:

Top / Senior management; Middle Management; Line Management.

Objectives

• To support the strategic function of Human Resource Management.
• To understand the importance of HR planning and forecasting in line with business planning.
• To understand the importance of job analysis and job description and how to develop these in your organisation
• To identify Recruitment and Selection strategies.
• To equip delegates with performance management tools and techniques as well as skills in Positive Discipline
• To understand what employees really value when it comes to remuneration and compensation
• To appreciate the value of exit interviews and how to conduct them.

Business Communication Skills
(Business Writing & Presentation)– 3 days

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

Objectives; At the end of the course, participants will:

• Be able to understand the pitfalls in various writing styles and identify an effective style for each communication need.
• Know how to be creative in writing major documents for presentation.
• Determine the effective ways of structuring presentations to engender expected action by positively influencing others.
• Understand weak areas in written and oral communication and correct such.

Supervisory Management Skills
3 days

Target Audience:

Mid-level and front-line supervisors with some experience, persons recently promoted to supervisory positions, as well as potential supervisors (in training).

Objectives; At the end of this 3-day programme, participants will be able to:

• Identify preferred personal style to supervise others and appreciate the strengths and weaknesses of such styles
• Develop skills to enable the understanding and appreciation of basic different personality types
• Assist subordinates follow through on assigned tasks and achieve specified results within a reasonably mutually agreed time frame.
• Understand how to positively influence others to develop competence and enthusiasm on the job.
• Optimize personal skills and group interaction to create a conducive workplace environment.
• Function effectively as a front-line leader
• Identify and use a range of leadership approaches for working effectively with individuals and groups

Building Customer Relationships
3 days

Target Audience:

Middle to Top Management.

Objectives; At the end of the program participants will able to:

• Learn practical ways on how to improve their effectiveness in Customer Service Delivery.
• Know how to enhance relationship with customers that would translate to business growth (win-win relationships)
• Be able to anticipate the needs of customers and proper ways to respond

Selling To Improve Service Delivery
3 days

Target Audience:

Sales and Marketing Executives

Objectives; This Training programme will equip Salespeople and Marketing Executives to:

• Self-Motivate
• Understand the power of product placement and how to utilize this to drive sales.
• Understand how individuals decide to buy; and how to influence this process.
• Effectively engage in needs analysis through skilful questioning and listening techniques.
• Create Excellent Customer Service Experiences
• Project the air of a competent Professional and thus generate more referrals
• Retain repeat customers by building and nurturing long term relationships
• Handle difficult and dissatisfied customers.

Strategic Thinking and Execution
2 days

Target Audience:

This workshop is meant for mid-to senior managers who are in general management positions, and functional/operational managers targeted for senior general management positions.

Objectives; At the end of the programme participants will:

• Learn how to create a strategic vision that will inspire and empower the team/organisation
• Learn how to produce strategic intelligence in order to analyse the current strategic position
• Discover how to develop compelling strategies that will achieve the vision and objectives

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november, 2017

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