Open Seminar Training

Open Seminar Training

Choose to Make A Difference Seminar
(Individual and corporate excellence seminar)

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

 

Duration: 3 days

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Unleash! Your Amazing Potentials

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

Objectives

• Synchronise personal goals and vision with that of their organisations.
• Tackle the daily challenges of teamwork while building long term professional relationships
• Discover their authentic self, through self-examination in enhancing effective leadership.

Duration: 3 days

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Management Development Programme (Extended)

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

Price: Available on request

Duration: 12 days

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The Winning Attitude
(Motivating The Workforce)

Target Audience:

All staff

Objectives; At the end of the programme, participants will:

• Identify personal strengths and weaknesses and areas of personal change
• Know the steps to take to improve and sustain their attitude to work
• Be able to work better in teams to increase productivity
• Identify specific initiatives for more effective team leadership

 

Duration: 2 days

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Leadership That Gets Results
(using the leadership pill and gong ho! by Ken Blanchard) – 2 days

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

Objectives; At the end of the programme, participants will learn how to:

• To have a result based perspective in meeting the demands of today’s challenges
• To uncover their unique narrative and inspire collaborative action across the business
• To enhance productivity within teams and enhanced commitment to organisational imperatives

Duration: 2 days

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HR for Non HR

Target Audience:

Top / Senior management; Middle Management; Line Management.

Objectives

• To support the strategic function of Human Resource Management.
• To understand the importance of HR planning and forecasting in line with business planning.
• To understand the importance of job analysis and job description and how to develop these in your organisation
• To identify Recruitment and Selection strategies.
• To equip delegates with performance management tools and techniques as well as skills in Positive Discipline
• To understand what employees really value when it comes to remuneration and compensation
• To appreciate the value of exit interviews and how to conduct them.

Duration: 2 days

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Advanced Business Communication Skills

Target Audience:

Top / Senior management; Middle management; HR executives; those aspiring to leadership positions.

Objectives; At the end of the course, participants will:

• Be able to understand the pitfalls in various writing styles and identify an effective style for each communication need.
• Know how to be creative in writing major documents for presentation.
• Determine the effective ways of structuring presentations to engender expected action by positively influencing others.
• Understand weak areas in written and oral communication and correct such.

Duration: 5 days

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Supervisory Management Skills

Target Audience:

Mid-level and front-line supervisors with some experience, persons recently promoted to supervisory positions, as well as potential supervisors (in training).

Objectives; At the end of this 3-day programme, participants will be able to:

• Identify preferred personal style to supervise others and appreciate the strengths and weaknesses of such styles
• Develop skills to enable the understanding and appreciation of basic different personality types
• Assist subordinates follow through on assigned tasks and achieve specified results within a reasonably mutually agreed time frame.
• Understand how to positively influence others to develop competence and enthusiasm on the job.
• Optimize personal skills and group interaction to create a conducive workplace environment.
• Function effectively as a front-line leader
• Identify and use a range of leadership approaches for working effectively with individuals and groups

Duration: 3 days

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Building Customer Relationships

Target Audience:

Middle to Top Management.

Objectives; At the end of the program participants will able to:

• Learn practical ways on how to improve their effectiveness in Customer Service Delivery.
• Know how to enhance relationship with customers that would translate to business growth (win-win relationships)
• Be able to anticipate the needs of customers and proper ways to respond

Duration: 3 days

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Selling To Improve Service Delivery

Target Audience:

Sales and Marketing Executives

Objectives; This Training programme will equip Salespeople and Marketing Executives to:

• Self-Motivate
• Understand the power of product placement and how to utilize this to drive sales.
• Understand how individuals decide to buy; and how to influence this process.
• Effectively engage in needs analysis through skilful questioning and listening techniques.
• Create Excellent Customer Service Experiences
• Project the air of a competent Professional and thus generate more referrals
• Retain repeat customers by building and nurturing long term relationships
• Handle difficult and dissatisfied customers.

 

Duration: 3 days

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Strategic Thinking and Execution

Target Audience:

This workshop is meant for mid-to senior managers who are in general management positions, and functional/operational managers targeted for senior general management positions.

Objectives; At the end of the programme participants will:

• Learn how to create a strategic vision that will inspire and empower the team/organisation
• Learn how to produce strategic intelligence in order to analyse the current strategic position
• Discover how to develop compelling strategies that will achieve the vision and objectives

 

Duration:2 days

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EMPLOYEE ENGAGEMENT SURVEY

 

Employee engagement is a win–win situation where employers get a more productive workforce who go that extra mile for the company and deliver better customer service.

 

Price: Available on request

Duration: Dependent on scope

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BUILDING COMPETENCY MODEL PROGRAMME

In today’s global economy, companies must continually invest in human capital.

 

Duration: 2 days

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Payroll Management

Whether your organization runs a manual or automated payroll process, the ability to understand payroll computation is a critical skill for everyone working with payroll. In addition, the ability to answer queries regarding estimating an employee’s net pay in advance, paying employees exiting the organization and being able to explain to employees the meaning of the various entries on a payslip is vital.

 

Duration: 1 day

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COMPENSATION & REWARD ESSENTIALS

This programme is designed to equip participants with knowledge and understanding on principles of reward systems as they relate to the key human resource processes of talent, performance and career management.

Duration: 1 day

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HR SCORECARD, METRICS AND ANALYTICS

Developing a Human Resources Scorecard supports the Human Resources function to clarify its vision, strategy and translate these into operational objectives that drive both performance and behaviour.

Duration: 2 days

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SUCCESSION PLANNING

Succession management is critical to organisations’ success and creates an effective process for recognizing, developing, and retaining top leadership talent. It is important to note that strategic succession planning is not about talents the organization needs now; rather, it is projecting the talent, knowledge, skills and competencies needed for the future.

Duration: 3 days

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HR BUSINESS PARTNERING

This programme is geared towards equipping the HR professional with the ability to diagnose problems, partner with various business units and deliver more effective business solutions. Participants will learn critical skills and competencies required to successfully implement HR’s role as a business partner.

Duration: 2 days

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SELLING FUNDAMENTALS

The programme is designed to enhance sales and customer relationship needs. The programme takes into account best practices and proven contemporary methodologies in order to educate, re-confirm and empower individuals who are just entering the sales team.

Duration: 2 days

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ENHANCING WORKPLACE ETIQUETTE

In today’s competitive business climate and global economy, manners, dining skills, protocol and etiquette are increasingly playing a paramount role in day-to-day business encounters.

Duration: 3 days

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MANAGING EFFECTIVE PERFORMANCE

In today’s competitive business climate and global economy, manners, dining skills, protocol and etiquette are increasingly playing a paramount role in day-to-day business encounters.

Duration: 2 days

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CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT PROGRAMME

With increasing competition in all industries, successful companies focus not only on satisfying their selected customers, but also on continuously designing ways of making them loyal by proffering solutions to expand their businesses and increase wealth.

Duration: 3 days

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EMOTIONAL INTELLIGENCE

The outcome; high attrition rate in the workplace, poor performance, weak interpersonal relationship, organisations with leaders who are socially inept, and ultimately weak impact on bottom line.

Duration: 2 days

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BUILDING AND SUSTAINING CORPORATE RESPONSIBILITY

Corporate Responsibility, and by inference sustainability has become of strategic importance to business continuity as it concerns all facets of the human existence and literarily, has to do with sustainable living – the social, the environmental and economic issues.

Duration: 3 days

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SUSTAINING ORGANISATIONAL GROWTH WITH CORPORATE GOVERNANCE

Corporate Responsibility, and by inference sustainability has become of strategic importance to business continuity as it concerns all facets of the human existence and literarily, has to do with sustainable living – the social, the environmental and economic issues.

Duration: 3 days

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Teaming to make a difference

This is designed to assist participants develop a commitment to making a difference by being genuinely interested in the transformation of their jobs, their team members and the organisation.

Duration: 3 days

UNLEASH! YOUR AMAZING POTENTIAL

The desire for great achievements in both corporate and personal spheres of living has always been best fed through interaction with wiser minds.

Duration: 3 days

how can we help you?

Contact Wright & Co LTD for business enquiry online.

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